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Reset Health With Juno

For parents, for doctors, for our own good.

By Dr. Fathima Mahomed

Fathima

Dr. Fathima Mahomed is a specialist Paediatrician with 24 years experience working in child health. As well as being a Consultant General Paediatrician at The Portland Hospital in Central London, she has also taken an unpaid role at NHS 111. Prior to this, she has 10 years of NHS Consultant experience and trained in London.

I love seeing patients and treating them in person, however, with only a finite number of specialist trained Paediatricians, it’s almost impossible to meet the demand. It’s all over the news, not only since coronavirus, but even before there was a high percentage of burnout in our health system. If we continue to overload our doctors, medical professionals are going to get more exhausted and our health system is going to fall away.

Photo by Clay Banks on Unsplash

70% of Paediatric questions I get via email are parents just looking for reassurance.

Juno is getting increasingly important as it directs people towards the right pathway. After all, 70% of Paediatric questions I get via email are parents just looking for reassurance. Thanks to a service like Juno we can say to parents, “This is a rash, but it’s not a worrying rash.” This would help people’s anxiety in an enormous way and reduce A&E visits. I believe Juno can work in a close partnership with our healthcare system and might just help relieve the strain on it. By using Juno as a specialist Paediatrician, I can give professional guidance while my colleagues elsewhere are delivering healthcare in different ways: hospitals, A&E or GP practises. As long as every medical specialist on the app meets a very specific, well set up, educational criteria, that’s the most important aspect of bringing Juno to a public domain. Above everything, we need to protect the general public and ensure that they get advice from the right person. With this model, I can’t see why Juno would not become a worldwide application.

They have discovered that part of our healthcare system that needed some help, have found a way to hit reset and create a solution to make it better.

Juno chats screen on device
Contact a specialist on the Juno app

There are so many things with our healthcare system that need a reboot or a reset. If there’s one thing I would change it would be to remind people that being a healthcare professional is not a simple, easy job and it never will be. I know every job is difficult, but it is important to be aware of the pressure. Our hospital system is the only part of the country that, no matter what, keeps on going. It continues all the way through public holidays, bank holidays, Christmas, New Year’s, birthdays, pandemics. It is unrelenting. When you think of a system like that, it’s really important to put compassion and goodwill back into it.

There are so many willing people out there eager to find a solution to help out the overloaded healthcare system. Juno is proving to be a wonderful way forward for such minds. If an idea doesn’t work they can come up with a different solution. Connecting parents to Paediatricians is exactly what the Juno team has achieved. They have discovered that part of our healthcare system that needed some help, have found a way to hit reset and create a solution to make it better.

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