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Do I need a midwife or a paediatrician?

It’s all about timing. Juno’s midwifery advice is for pregnant women and those with new-born babies (up to six weeks in age).

Meanwhile, our highly qualified paediatrician advice service is suitable for children of any age.

No matter what advice you are looking for, Juno only employs the most experienced healthcare professionals and are happy to point you in the right direction.

What does Juno treat?

We are the family healthcare app. That means Juno covers and advises on a huge variety of pregnancy and child healthcare concerns. Whether you have a question about pregnancy that keeps you up at night or your child is having a health issue, Juno’s network of highly qualified midwives and paediatricians are here to help.

If your child requires a physical assessment, our paediatricians can refer you to get the very best care possible.

How do I start a conversation with a specialist?

Simple. After logging into Juno or opening the app, you will be able to directly start a conversation with an experienced midwife or paediatrician.

Tap the pink “Contact a specialist” button and choose the profile (child or baby bump) you have a concern about. You will then be able to describe your concerns and add an image if needed. Don’t worry, if you forget something you can always let the specialist know later in the conversation. 

After sending your enquiry, a specialist will join your private chat as soon as possible. You can leave the app while you are waiting and we will notify you as soon as the specialist is with you.

Need help to create a new profile? We’re here to help.

How do I create a profile?

Easy-peasy. Whether you are creating a pregnancy profile for yourself or one for your child, it couldn’t be simpler. When starting a conversation with one of our healthcare professionals you will be prompted to select an existing profile or create a new one.  

Add in all necessary information: medical history, previous health issues, allergies, medication, registered GP, etc. All this is crucial so our specialists can give the best guidance possible.

Once all fields are filled your profile is complete! You can then enter your message and chat to a midwife or paediatrician.

If you want to edit your profile or your child’s profile, you can always add to them anytime. Go to the profile section of the Juno app and select the profile you want to edit.

How do I log in to Juno?

It couldn’t be easier.

For IOS: after downloading the app, you have the option to either log in with your Apple ID or your phone number. 

Log in with your Apple ID: choose to login with your Apple ID and confirm it by either entering your password or use your Face ID or fingerprint.

Log in with your phone number: after adding your phone number you will receive a verification code – simply enter the code and you are all set.

For Android: after download, sign up with your phone number and you will receive a verification code to get started.

After that, you need to accept our Acceptable Use Policy and Privacy Policy before going on to enter your email address, name and home address. All this information is kept private and required to uphold the highest standard of safeguarding.

And that’s it. You are ready – let’s start your first conversation!

How do I download Juno?

Juno is available on IOS and Android now.

Simply click the link IOS or Android or search for us in the App Store or Play Store, and download. After the download is completed, you will be able to open the app and begin creating your profile.